Gap Analysis: Global Communications

world(prenominal) communications, once a leader in the telecommunications industry, has f either last(predicate)en on hard times due to increased competition. In the past(a) three years, Global Communications stock price has dropped much than 50 percent and is now trading at $28 per share. In an attempt to increase profitability the fellowship leaders has developed a two-prong approach. First they plan to grow by introducing new services to small business and consumer markets including local and long distance telephone, video services, satellite broadband, and wireless internet access. Second the accompany plans to reduce costs to by outsourcing technical call centers to India and Ireland (University of Phoenix). This perfect will discuss issues and opportunities that Global Communications will choose to address as part of this plan. It will also property the various stakeholders affected and outline end-state vision and goals for the organization. Situation AnalysisIs sue and wad IdentificationThe first issue is that Global Communications isolated their plans for blowup and expense reduction to the senior management team. This created a ?silo of familiarity? that tooshie undermine an organization?s potential (McShane & antiophthalmic factor; Von Glinow, 2005, chap. 11). In moving forward, Global Communications has an opportunity to efficaciously elapse their vision, goals, and plans for the future to all stakeholders. ?Communication is a chance upon driver in knowledge management. It brings knowledge into the organization and distributes it to employees who guide the information? (McShane & Von Glinow, 2005, chap. 11). Secondly, it is important for Global Communications to assume the coif media options to communicate their plans. There are different options purchasable depending on the message to be delivered and the stakeholder affected. By selecting the correct media options, Global Communications can provide optimal communicat ion to all of the stakeholders convolute in! the company?s expansion and outsourcing plans. ?Managers can alleviate reduce information overload and improve... If you want to make for a full essay, order it on our website: OrderCustomPaper.com

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